Customer Support Representative

1 day ago


Ahmedabad, India Esmsys Pvt Ltd Full time

Customer Service Representative Night Shift

Location: Ahmedabad work from office

(22 working days)

**Responsibilities**:

- Answering incoming calls and responding to customer inquiries

Providing information about the company’s products or services

Processing orders and resolving customer issues

Escalating complex issues to senior staff members

Maintaining accurate records of customer interactions and transactions

Following up on customer interactions to ensure that their issues have been resolved.

**Requirements**:

- High school diploma or equivalent

1+ years of experience in customer service or related field

Excellent communication skills

Ability to work independently with mínimal supervision

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9428130839



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