Customer Support Representative

4 days ago

Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time ₹ 1,80,000 - ₹ 2,20,000 per year

** Experience of e-commerce and websites like Shopify and Shiprocket.

Seeking a professional individual with the ability to provide a high level of customer service for an eCommerce that requires a person with the ability to perform many different tasks while remaining focused on the customer. This opportunity has several elements that requires a self-motivated, high energy, focused, and professional individual willing to apply themselves and grow with our organization.

Responsibilities:

1) Being available to customers via Call/Whatsapp/Chat/Email from 10 to 7.

2) Understanding the business and products we offer and taking utmost care of representing the business to clients.

3) Handling queries of different platforms like our website, Amazon, etc

4) Taking care and co-ordinating with courier companies for getting shipments delivered on time

  • Excellent communication skills
  • Creative thinking skills
  • The patience and ability to engage customers in conversation
  • Excellent interpersonal and problem solving skills
  • Provide technical support on products to customers
  • Answer and communicate via the phone with professionalism
  • Communicate clearly and concisely via email

Job Types: Full-time, Permanent

Pay: ₹9, ₹18,206.20 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 4 years (Preferred)
  • Customer service: 3 years (Preferred)
  • shopify: 2 years (Preferred)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

  • Junior Customer Support Representative

    1 week ago

    Ahmedabad, Gujarat, India Hitech Digital Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job DescriptionJob Title: Junior Customer Support RepresentativeLocation: Office-Based (Ahmedabad, India)About UsHitech is a leading provider of Engineering, BIM, and Business Process Solutions, supporting global clients through delivery centers in India and offices in the USA, UK, and other regions. With a 1,200+ member team, Hitech delivers domain-driven,...

  • Sales Support Representative

    2 days ago

    Ahmedabad, Gujarat, India Rich Property Solutions Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Company DescriptionRich Property Solutions is a corporate real estate firm established in 2016 with expertise in commercial leasing. The company focuses on providing high-quality real estate solutions to its clients, ensuring the best possible leasing options. Based in Ahmedabad, Rich Property Solutions has built a strong reputation in the real estate...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time ₹ 2,40,000 - ₹ 14,40,000 per year

    Job Description – Customer Support Executive (E-commerce)We are looking for a professional individual with experience in e-commerce and platforms like Shopify & Shiprocket. The role requires someone who can provide excellent customer service and handle multiple tasks while staying focused on the customer.Minimum Experience: 1 year in e-commerce/customer...

  • Medical Device Bilingual Customer Support Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Uniworld Outsourcing Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewUniworld Outsourcing delivers strategic and transparent solutions designed to support partner companies in their growth through the outsourcing of essential tasks. Our holistic approach ensures that we effectively guide our partners in reaching their goals. We specialize in a wide range of services, including lead generation for mortgage...

  • Medical Device Bilingual Customer Support Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Uniworld Outsourcing Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company OverviewUniworld Outsourcing delivers strategic and transparent solutions designed to support partner companies in their growth through the outsourcing of essential tasks. Our holistic approach ensures that we effectively guide our partners in reaching their goals. We specialize in a wide range of services, including lead generation for mortgage...

  • Customer Success Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Vested Finance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Overview: As a Customer Success Representative at Vested, located in Ahmedabad/Gift City, your primary responsibility will be to manage customer inquiries, provide support, and ensure customer satisfaction. You will handle customer service interactions, resolve issues, and enhance the overall customer experience on a day-to-day basis. Key...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India, Gujarat the EleFant Full time

    Company Description EleFant is India's first Mobile App based toy library that focuses on children's growth and development through toys and books in an affordable and sustainable manner. Our mission is to surprise kids with fun and educational toys to support their overall growth. Role Description This is a full-time on-site role as a Customer Delight...

  • Customer Support Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Triforce Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Meet daily/weekly sales targets* Maintain customer database accuracy* Cold call leads, close deals* Provide exceptional voice support* Schedule appointments with clients

  • Customer Service Representative

    5 days ago

    Ahmedabad, Gujarat, India Engage Experts International Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title:Customer Service Representative.Location:Iscon Elegance, Prahlad Nagar, Ahmedabad, Gujarat Shift Timing:6:30 PM – 3:30 AM (India Standard Time).Working Days:Monday to Friday.About CompanyOur client offers modular kitchen and interior solutions, combining design, quality products, and installation services. They focus on in-home consultations,...

  • Customer Technical Support

    2 weeks ago

    Ahmedabad, Gujarat, India PortPro - Asia Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    As a Technical Support Specialist or Technical Support Representative in the Customer Support department at PortPro, you will play a vital role in providing exceptional customer support to both internal staff and external stakeholders. Your responsibilities will include responding to inbound chats, emails, and inquiries from customers and 3rd Party Vendors....