Customer Success Representative

6 days ago

Ahmedabad, Gujarat, India Vested Finance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role Overview: As a Customer Success Representative at Vested, located in Ahmedabad/Gift City, your primary responsibility will be to manage customer inquiries, provide support, and ensure customer satisfaction. You will handle customer service interactions, resolve issues, and enhance the overall customer experience on a day-to-day basis. Key Responsibilities: - Manage customer inquiries and provide timely support - Ensure high levels of customer satisfaction through effective communication - Resolve customer issues efficiently and proactively - Enhance the overall customer experience by addressing feedback and suggestions - Collaborate with team members to deliver excellent customer service - Adapt to a fast-paced environment and contribute to the team's success Qualifications: - Strong customer service, support, and satisfaction skills - Excellent verbal and written communication skills - Ability to manage customer experience effectively - Proficient in problem-solving and conflict resolution - Team player with the flexibility to work in a dynamic setting - Bachelor's degree in Business, Marketing, or related field (preferred) - Experience in financial services or related industry is a plus Please note that this role requires you to be based in Ahmedabad/Gift City and work on-site to ensure seamless customer support and satisfaction. Join Vested and be part of a growing community that is revolutionizing global investing for Indian investors.,

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