Customer Success Specialist

19 hours ago


Ahmedabad, Gujarat, India CultureX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring: Customer Success Specialist (CSS)


Location:
Ahmedabad, Gujarat


Experience:
2–3 years


Function:
Relationship Management & Retention

Are you passionate about building meaningful client relationships and ensuring customer delight?

We're looking for a
Customer Success Specialist
who can turn great partnerships into long-term success stories.

What You'll Do:

Be the primary point of contact for key accounts post-onboarding

Build and nurture strong client relationships aligned with their marketing goals

Track platform usage, identify risks, and drive proactive engagement

Guide clients through product features, campaign strategies, and performance insights

Drive renewals, upsells, and customer advocacy (testimonials, case studies, etc.)

Collaborate with internal teams to resolve issues and integrate client feedback

What We're Looking For:

3+ years of experience in Customer Success or Account Management (preferably SaaS)

Solid grasp of digital or influencer marketing tools

Excellent communication, negotiation & presentation skills

Familiarity with platforms like HubSpot, Gainsight, Intercom, or Mixpanel

A customer-first, problem-solving mindset



  • Ahmedabad, Gujarat, India Reelo Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Why ReeloIn today's customer centric world, it's important for every business to market like the best brands in the world. As competition for customers' attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking...


  • Ahmedabad, Gujarat, India Vested Finance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Overview: As a Customer Success Representative at Vested, located in Ahmedabad/Gift City, your primary responsibility will be to manage customer inquiries, provide support, and ensure customer satisfaction. You will handle customer service interactions, resolve issues, and enhance the overall customer experience on a day-to-day basis. Key...


  • Ahmedabad, Gujarat, India CultureX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCultureX is a pioneering company providing the world's first operating system for influencer marketing. We offer a distinctive end-to-end technology stack tailored and white-labeled for over 40 partner agencies, transforming them into tech-driven influencer marketplaces. Our investors include AppyHigh, IIM-Ahmedabad's CIIE, and prominent...


  • Ahmedabad, Gujarat, India MYCPE ONE Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We are seeking a dynamic and visionary Vice President – Customer Success to lead our customer engagement strategy across all divisions. This is not a traditional CS leadership role — we are looking for a well-rounded executive who combines multidisciplinary insight, strategic thinking, and operational excellence to deliver long-term value to our...


  • Ahmedabad, Gujarat, India Azilen Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Purpose:We are seeking a dynamic and experienced Customer Success Manager to join our growing IT service company. The successful candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services.Who you are:Serve as the lead point of contact for all customer account management...


  • Ahmedabad, Gujarat, India Dove Soft Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're hiring a Customer Success Executive Serve as the main contact for clients, ensure satisfaction, track usage, resolve queries, share feedback, and support renewals. Strong communication & CRM skills preferred.


  • Ahmedabad, Gujarat, India Yushka Cosmetics LLP Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    We're Hiring – CX & Community AssociateAt Paradyes, we're on the lookout for someone who can make every customer feel heard, valued, and a part of our growing community.About the RoleAs a CX & Community Associate, you'll be the go-to person for our customers—helping them post-purchase, solving queries with empathy, and building lasting relationships....


  • Ahmedabad, Gujarat, India VasyERP Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.Intro to Role:As a Customer Success Executive, you will be ensuring the success and satisfaction of...


  • Ahmedabad, Gujarat, India Injala Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About CompanyInjala is a leading enterprise software company revolutionizing the insurance industry with our cutting-edge technology solutions. As a multi-national corporation headquartered in Dallas, USA, and with a significant presence in India, we are committed to transforming risk management through innovative software. Our growth trajectory has been...


  • Ahmedabad, Gujarat, India Oases Technovations Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    6+ years of experience, preferably in HRMS platforms. This role involves managing client relationships, ensuring successful onboarding, driving product adoption, and delivering ongoing support to maximize customer satisfaction and retention. Required Candidate profileStrong understanding of HR processes and HRMS platformsExcellent communication,...