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Customer Support Representative

2 weeks ago

Ramol Ahmedabad Gujarat, India Athflex private limited Full time

Job description

**Company Description**
Athflex is an Indian startup athletic clothing and accessories brand based in Ahmedabad. The brand is dedicated to inspiring people in the fitness world and promoting creation and innovation. Athflex provides innovative and powerful clothing for athletes and fitness enthusiasts and aims to create a strong social presence to inspire individuals to reach their goals.

**Role Description**
This is a full-time on-site role for a Customer Support Representative at Athflex in Ahmedabad. The Customer Support Representative will be responsible for handling customer inquiries, ensuring customer satisfaction, effective communication, providing troubleshooting support, and delivering exceptional customer service on a daily basis.

**Qualifications**
- Customer Support, Customer Satisfaction, and Communication skills
- Customer Service and Troubleshooting abilities
- Ability to empathize and problem-solve effectively
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Prior experience in customer service or a related field is a plus
- Knowledge of athletic clothing and fitness industry is beneficial
- High school diploma or equivalent; additional education is a plus

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person