Customer Support Representative

1 week ago

Ahmedabad Gujarat, India Eclat Globlabiz LLP Full time

** Experience of e-commerce and websites like Shopify and Shiprocket.

**Responsibilities**:
2) Understanding the business and products we offer and taking utmost care of representing the business to clients.

3) Handling queries of different platforms like our website, Amazon, etc

4) Taking care and co-ordinating with courier companies for getting shipments delivered on time
- Excellent communication skills
- Creative thinking skills
- The patience and ability to engage customers in conversation
- Excellent interpersonal and problem solving skills
- Provide technical support on products to customers
- Answer and communicate via the phone with professionalism

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 4 years (preferred)
- shopify: 2 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (required)
- English (required)

**Location**:

- Ahmedabad, Gujarat (required)

Work Location: In person

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