Automotive Service Advisor

5 days ago


PimpriChinchwad Maharashtra, India Sanjay Hyundai Full time

**Service Advisor**

1. Greet customer.

2. Prepare RO and mention all require repair in customer voice. If required arrange for road test.

3. Explain customer for what we are going to perform repair on his car.

4. Exact estimation of price and time for the same.

5. In case of waiting customer make him/ her, comfortable in customer lounge.

6. Update customer about extra approval, time, charges etc.

7. In case of none receive of your call send sms and take approval for the same.

8. 50% advance for all paid jobs above 20,000 for small cars and 40,000 for premium cars. Without advance we cannot start any work.

9. Inspect each vehicle before deliver and customer arrival.

10. Check RO copy for repaired carried and as per list. Ensure proper charges are mentioned in the system.

11. Pre invoice to be checked by each advisor before final bill.

12. Send Photo updates to customers on work progress

13. Do N+1 calling to all customers

14. Achieve Parts, labour and VAS targets.

15. Maintain Customer Delight Minimum 80%.

Pay: ₹13,621.26 - ₹28,987.36 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person


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