Service Advisor

6 days ago


Goregaon Mumbai Maharashtra, India Modi Group Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Key Responsibilities:

  • Greet customers warmly and ascertain their vehicle service needs.
  • Advise customers about necessary service for routine maintenance.
  • Provide accurate cost estimates and time frames for service and repairs.
  • Maintain communication with technicians to ensure timely and accurate service.
  • Follow up with customers during and after service to ensure satisfaction.
  • Maintain service records and update job cards in the system.
  • Upsell additional products and services where appropriate.
  • Coordinate with parts department for availability and ordering.
  • Ensure compliance with warranty and policy standards.

Required Qualifications & Skills:

  • High school diploma or equivalent; diploma/degree in automotive/mechanical field preferred.
  • 2+ years of experience in a service advisor or customer-facing automotive role.
  • Strong interpersonal and communication skills.
  • Knowledge of automotive systems and repair terminology.
  • Ability to work under pressure and handle multiple customers

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Health insurance

Work Location: In person


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