Helpdesk Coordinator

5 days ago

Goregaon Mumbai Maharashtra, India Konverge Technologies Private Limited Full time

Greeting from the **Konverge Technology Pvt Ltd.**

We are Currently Hiring for the Helpdesk Coordinator.

About Company Profile.

**Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly adaptable provider of Intelligent solutions centred around Digital Infrastructure, software development, and Artificial Intelligence. Because of our capacity to adapt to changing technology while maintaining our valued clients’ individual needs at the forefront of our minds.

Job Description for Help Desk Coordinator
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance and Align engineers on site.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues and recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Improves system performance by identifying problems and recommending changes.
- Accomplishes information systems and organization mission by completing related results as needed.
- Good Communication skills.
- Training will be provided.

**Experience: 6 months to 3 Years.**

**Salary**:15 to 25 k (Depends Upon the Interview )

**Location: Konverge Technology Pvt Ltd ,Lotus Business Park, Goregaon East, Mumbai.**

**Notice Period**: Immediate or 15 days joiner are more preferable. Max 30 days.

**Immediate Joiner are more Preferable.

**Salary**: ₹15,000.29 - ₹22,750.30 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Work Location: In person

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