IT Helpdesk Coordinator

Job Title : IT Helpdesk CoordinatorLocation : Unit No. 170, C-Wing, 1st Floor, Akurli Industrial Estate, Akurli Road, Kandivali, Mumbai, Maharashtra 400101Company : Mindwave Systems Private LimitedWebsite : About the Company:Mindwave Systems Pvt. Ltd. is a leading IT solutions provider specializing in IT infrastructure, cloud computing, managed services, and...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

Helpdesk coordinator required for Andheri East (MIDC) Excellent communication and writing skills Willing to travel Pan India occasionally job purpose. **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement Day range: - Weekend availability Shift: - Day shift **Experience**: -...

JD - Support - 24 by 7 Qual-Any Graduate Job location-Ghansoli **Ticket Management**: Monitor, prioritize, and assign incoming support requests using the organization's ticketing system to ensure timely resolution. **Team Coordination**: Lead and schedule helpdesk staff, ensuring adequate coverage and prompt response to user inquiries. **Technical...

Key ResponsibilitiesAct as the first point of contact for IT-related issues and service requests.Assign calls/tickets to the appropriate support team members based on priority and expertise.Monitor and track calls to ensure resolution within agreed SLAs.Coordinate with internal IT teams and vendors to resolve incidents and service requests.Prepare and...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

We’re Hiring **| Help Desk / Network Engineer / IT Support Coordinator** **Location: Mumbai | Ahmedabad | Dehradun | Delhi** Notice Period**:Immediate Joiner/ 15 days** Qualification**:3-Year Diploma (E&T / IT / Electronics / Computer / EC / Electrical) or BCA** Experience**:2+ years** Role Highlights: - Provide IT support (hardware, software &...

Education - B. Com Graduate - Experience - 4 to 7 years - Managing of Employee Helpdesk (both ticket system & IVR system) & ensuring continual improvement in the support. - Responsible for development of Helpdesk Associates and ensure that they are cross trained across all functions/queues. - Ensure the Resolution of Queries/Requests/Complaints with...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: : Minimum 1.6 years in Helpdesk profile in same industry - Knowledge of SLA, chargeable calls, and incident management - Preferred: ITIL Certified - **Skills & Requirements**: - Experience in ticketing tools like...

**Job Title** Helpdesk Operator **Job Description Summary** Support work order system handling, request, helpdesk support task. - Provide assistance to the on-site Facilities Management team to ensure timely and quality service delivery of requests. - Create work orders and assign work orders to multiple technicians, subcontractors, and vendors. - Answer...