Call Coordinator

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

We are looking for On Call Coordinator at Jogeshwari Salary will be up to 3.5 LPA Only immediate joiners can apply **Job Types**: Full-time, Permanent Pay: Up to ₹350,000.00 per year Schedule: - Day shift

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

Handle inbound and outbound calls related to hospital services, appointments, and patient queries. - Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities. - Assist patients in scheduling, rescheduling, or canceling appointments. - Record and update patient details in the hospital system. - Coordinate with various...

**Key Responsibilities: Outbound Calling**: Make proactive outbound calls to prospective clients from provided leads. Introduce the clinic’s range of aesthetic services (e.g., skin treatments, body contouring, anti-aging procedures, etc.) and schedule consultations. **Client Engagement**: Answer incoming queries from potential and existing clients...

**Job description** **Work Location**: - Borivali/ Dynamic **Roles & Responsibilities**: - Drive sales through warm calling, engagement of students, suggestive selling, and sharing course knowledge. - Manage the Calling through CRM and ensure the quality of calls and deliver best customer experience - Ensure deal closure, and achieve sales targets. -...