CRM Executive

4 days ago


Mohali Punjab, India Integgral Corporate Service Full time

Collecting and analyzing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person


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