Principal UX Designer

3 days ago

Pune Maharashtra, India NICE Systems Full time

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

As a Principal UX Designer at NICE, your role is to create amazing user experiences that drive customer satisfaction. You'll lead by example, inspiring teams to think differently about design. Your expertise will guide us in crafting innovative yet practical solutions across multiple product lines.

**Responsibilities**:

- Engaging in discussions regarding product strategy, vision and planning with Product Managers and Product Owners with a focus on user needs.
- Identifying the appropriate research and design process, breaking down requirements into information hierarchy, user flows, mind maps, and journey maps.
- Facilitating product vision by researching, conceiving, sketching, and prototyping new design solutions.
- Provide leadership and guidance on projects, offering mentorship and coaching to senior and mid-level team members (individual contributor role with leadership responsibilities) with hands-on UX deliverables.
- Plan and manage the creation of UX design tasks across the project, track status, and ensure the timely delivery of artifacts to meet commitments.
- Explore various concepts for new features, presenting and justifying ideas to stakeholders.
- Explain new product features and design choices to stakeholders using solid experience design principles and reasoning.
- Eager to step up to take ownership and keep things moving fast.
- Problem-solving aptitude, with an analytical mind and business acumen.

**Experience Requirements**:

- Bachelor’s or Master’s in Interaction Design/User Experience Design/ Human Factors/Industrial Design/ Business Design or comparable experience.
- 15+ years of experience in UX Design, with a robust portfolio showcasing work on complex systems, experience with enterprise software
- 8+ years as Lead UX Designer.
- Experience mentoring and coaching designers.
- Working knowledge of design systems and re-usable components.
- Problem-solving aptitude.
- Analytical mindset with a business acumen.
- Ability to work independently, and with a group of peers.
- Strong written communication and presentation skills.
- In-depth experience and knowledge of Figma, Jira.
- Desired skills in workshop facilitation and ideation.
- Experience in user research and analysis.
- Possess a strong sense of innovation and aesthetics.

**_About NICE _**
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. _
- Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. _
- NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law._

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