UX Designer

Embark on a transformative journey as a UX Designer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

USCB UX Designer team provides early-stage research, ideation, experience solutions, and designs for any product or feature that will be consumed through any USCB digital product experience channel (i.e. responsive web, mobile native, voice, etc.).

To be successful in this role, you should possess the following skillsets:
**1. UX Design Expertise**
- Strong portfolio demonstrating user-centered design across web and mobile platforms.
- Define and implement UX strategies that align with product vision and business objectives.
- Create wireframes, mock-ups, and high-fidelity interactive prototypes using tools like Figma, Sketch, Adobe XD.
- Deep understanding of UX research methods, information architecture, interaction design, usability testing, and accessibility standards (WCAG).
- Build and maintain scalable design systems, component libraries, and style guides.
- Experience using analytics and user feedback to inform design decisions.

**2. Leadership & Strategy**
- Experience leading design teams or cross-functional squads.
- Ability to define UX strategy aligned with business goals.
- Mentoring junior designers and fostering a culture of design excellence.

**3. Collaboration & Communication**
- Strong stakeholder management skills.
- Ability to work closely with product managers, developers, and business leads.
- Clear communication of design rationale and user insights.

**5. Agile & Product Thinking**
- Experience in Design Thinking and Design Sprint methodologies.
- Experience working in Agile/Scrum environments.
- Understanding of product lifecycle and MVP development.

Some other highly valued skills include:
**1. Service Design & Systems Thinking**
- Ability to map end-to-end user journeys and identify pain points.
- Experience with service blueprints and ecosystem mapping.
- Experience improving design workflows and team efficiency.

**2. Financial Services Domain Knowledge**
- Understanding of banking, fintech, or regulatory environments.
- Experience designing for complex enterprise systems.

**3. Coaching & Talent Development**
- Experience in developing training programs or onboarding materials.
- Ability to support team growth through coaching and feedback.

**4. Innovation & Change Management**
- Encouraging continuous improvement and innovation within teams.
- Ability to lead change initiatives and align them with business priorities.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Pune office.

**Purpose of the role**

To manage product development UX and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation.

**Accountabilities**
- Development of strategic direction for product development UX, including the implementation of up to date methodologies and processes.
- Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness..
- Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
- Development and implementation of policies and procedures for product development UX.
- Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s product development UX and compliance functions..
- Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control.
- Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

**Assistant Vice President Expectations**
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behavi