Guest Relation Executive
2 weeks ago
Key responsibilities
Guest experience and visitor engagement service -Be an ambassador for MuSo; ensure that every guest's experience at MuSo meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach. -Treat every guest with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibit’s areas and programs. -Provide excellent guest service, and facilitate guests' experience and journey through a proactive and thoughtful interaction. -Contribute to a positive, team-based, and guest-first centric culture. -Attend guest queries/complaints. Amicably resolve matters with dissatisfied guests.
- Manage any situation with overcrowding in relation to the maximum capacity of the area or around a particular exhibit. -Comfortably facilitate and manage exhibits spaces and components. -Collect and communicate guests' feedback and suggestions. -Follow and perform the daily opening/closing protocols and procedures including (without limitation) routine cleaning, restocking, and preparation of program materials.
Pay: ₹30,000.00 - ₹40,000.00 per month
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9920501085
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