CRM Executive

5 days ago

Mumbai Maharashtra, India JNT FIRE ENGINEERS PVT.LTD Full time

Job Title: CRM Executive - Fire Fighting and Plumbing

Job Summary:
**Responsibilities**:
1. **Client Relationship Management**:

- Build and maintain strong relationships with clients in the fire fighting and plumbing industry.
- Understand client needs and requirements to provide tailored solutions.
- Act as the main point of contact for clients and address their inquiries promptly.

2. **Project Coordination**:

- Collaborate with the project management team to ensure smooth execution of fire fighting and plumbing projects.
- Monitor project timelines, milestones, and deliverables to ensure they align with client expectations.
- Conduct regular project status meetings with clients to provide updates and gather feedback.

3. **Technical Understanding**:

- Possess in-depth knowledge of fire fighting and plumbing systems to effectively communicate technical details to clients.
- Provide technical support and assistance to clients during project implementation and maintenance phases.

4. **Customer Satisfaction**:

- Proactively identify and address customer concerns to ensure high levels of satisfaction.
- Gather feedback from clients and use it to improve processes and services.

5. **Sales Support**:

- Work closely with the sales team to identify opportunities for upselling or cross-selling fire fighting and plumbing services.
- Assist in preparing proposals and presentations for potential clients.

6. **Documentation and Reporting**:

- Maintain accurate and up-to-date records of client interactions, agreements, and project details.
- Prepare regular reports on customer satisfaction, project status, and other relevant metrics.

7. **Training and Education**:

- Provide training to clients on the proper use and maintenance of fire fighting and plumbing systems.
- Stay updated on industry trends, regulations, and best practices to share knowledge with clients.

8. **Problem Resolution**:

- Address and resolve any issues or conflicts that may arise during project implementation or maintenance phases.

Qualifications:

- Bachelor's degree in Any Graduate.
- Proven experience in customer relationship management, preferably in the fire fighting and plumbing industry.
- Strong technical understanding of fire fighting and plumbing systems.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with strong organizational and multitasking abilities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

  • CRM Executive

    23 hours ago

    Mumbai, Maharashtra, India KC Jewellery Manufacturing LLP Full time

    **The Jewelry CRM Executive is responsible for overseeing and managing the customer relationship management (CRM) activities within Organisation.** This individual will use their expertise in CRM and marketing to drive customer engagementand loyalty. **CRM Executive Job Responsibilities**: - Develop and execute customer-centric strategies that increase...

  • CRM Executive

    3 days ago

    Mumbai, Maharashtra, India Cafe HR Mumbai Full time

    **Job Title: CRM Executive** **Department**: Sales & Marketing **Location**: Chandivali, Andheri east, Mumbai **Experience**: 1 Year **Pay Range**: ₹15,000.00 - ₹18,000.00 per month **Job Summary** We are seeking a detail-oriented and customer-focused professional to manage our Customer Relationship Management (CRM) system. The role involves...

  • CRM Executive

    1 week ago

    Mumbai, Maharashtra, India Labdhi lifestyle ltd Full time

    Labdhi Lifestyle Limited is looking for an experienced and results-driven CRM Executive This role will focus on enhancing client relationships, driving site visit success, and ensuring client satisfaction. **CRM Executive** **Responsibilities**: - Serve as the primary point of contact to foster and strengthen client relationships. - Respond to customer...

  • CRM Executive

    5 days ago

    Goregaon, Mumbai, Maharashtra, India Marctory Full time

    **Job Title: CRM Executive** **Location: Goregaon, Mumbai** **Employment Type: Full-Time** **MIN 1YR EXP AS CRM EXECUTIVE** Key Responsibilities: - CRM Data Management: - Maintain and update the customer database with accurate and relevant information. - Monitor and manage customer segmentation to ensure that each customer group is targeted...

  • Crm Executive

    4 weeks ago

    Mumbai, Maharashtra, India Transformatrix Global Private Limited Full time

    Transformatrix global Pvt Ltd is the Collaboration of 4 like-minded entrepreneurs who have decided to take the world as a playground to excel their skills in becoming a problem solving catalyst and create a huge Renaissance in the way business are managed in India worldwide We are a dynamic team of professionals with over 100 years of combined experience...

  • CRM Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India Infiniserve IT Solution Pvt Ltd Full time

    **Job Title**: CRM Executive **Department**: Marketing / Customer Engagement **Location**: [Insert Location] **Experience**: 1-3 Years **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Segment users based on behavior, preferences, and lifecycle stages. - Create and schedule automated and one-time campaigns using CRM tools (like...

  • CRM Executive

    22 hours ago

    Worli, Mumbai, Maharashtra, India Zyax Chem LLP Full time

    **Job Title**: CRM Executive **Location**: Mumbai, India **Experience**: Minimum 3 Years **Key Responsibilities**: - **CRM Management**: Oversee the daily operations of the CRM system, ensuring customer data is accurate, up-to-date, and well-organized. - **Customer Segmentation**: Manage customer segmentation processes for targeted marketing and...

  • CRM Executive

    3 days ago

    Bandra, Mumbai, Maharashtra, India Aesthetic Solutions Full time

    **Job Title/Designation: CRM Executive** **Salary Bracket: INR 20,000 to INR 35,000** Job Description: The CRM Executive will play a crucial role in managing customer relationships within the hair and beauty industry. Responsibilities include handling and monitoring inbound and outbound calls, resolving customer queries, and ensuring a high level of...

  • CRM Executive

    2 weeks ago

    Mumbai, Maharashtra, India Modirealty Developers Pvt Ltd Full time

    Job description **ROLE**: The role of the Executive CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. **KEY DELIVERABLES/ RESPONSIBILITIES**: - Build & maintain relationships with...

  • CRM Executive

    2 weeks ago

    Mumbai Central, Mumbai, Maharashtra, India A A ATTARWALA & GROUP Full time ₹ 10,80,000 - ₹ 32,40,000 per year

    Key ResponsibilitiesCRM Strategy & System AdministrationManage, maintain, and configure the CRM platform (e.g., Salesforce, HubSpot, Microsoft Dynamics). AvaHR+12Recruiting Resources+12Superworks+12Wow Remote Ensure data integrity and accuracy across inbound and outbound data flows.Customer Data Analysis & SegmentationAnalyze customer behavior, segment...