Customer Success Executive

Position: Customer Success Executive Location: Malad Department: Outbound Reports to: Asst. Manager - Operations Job Overview: The CSE will be responsible for making outbound calls to existing customers, and gathering customer feedback. Key Responsibilities: Outbound Calling: Make outbound calls to existing customers to collect Feedback about...

**Job Summary**: We are looking for a proactive and customer-focused **Customer Success Executive** with strong **English communication skills** and proficiency in **MS Excel and Word**. The role involves supporting clients, resolving queries, ensuring satisfaction, and helping customers get the most value from our services or products. **Key...

**Job Type**:Full Time**Job Location**:Malad Mumbai**Experience**:1 - 2 Years**Shift Timings**:05:30 am to 02:30 pm (Hybrid)**About the Role**: We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows...

**Role Overview**: As a Customer Success Executive, you will be the primary point of contact for our coaches, assisting them with platform navigation, troubleshooting, and maximising their experience. You’ll play a vital role in ensuring their success, satisfaction, and continued growth by providing timely and effective support. **Note -** As a startup,...

Job Description : Customer Success Executive Grievance Resolution: Address and resolve customer grievances in a timely and efficient manner. Act as a point of contact for students, addressing their concerns and providing appropriate solutions. Collaborate with relevant internal teams to ensure effective problem resolution. Edtech Industry...

Job Role - Customer Success Executive - Location - Mumbai - Job Description - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...

**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

**Customer Success Executive** **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

Key Responsibilities - **Customer Engagement**: Build and maintain strong relationships with customers to ensure their success and satisfaction with our products/services. - **Onboarding and Training**: Guide new customers through the onboarding process and provide training on product features and best practices. - **Issue Resolution**: Address customer...

**About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...