Current jobs related to Customer Success Executive - Mumbai Maharashtra - Route Mobile

  • Customer Success Executive

    23 hours ago

    Mumbai, Maharashtra, India Elite Corporate Solutions Private Limited Full time

    **Job Title**: Customer Success Executive **Location**: Mumbai **Experience**: 2-3 years (Customer Success) **Type**: Full-Time **Job Summary** **Key Responsibilities** - Guide new customers through the onboarding process, ensuring smooth adoption of products/services. - Develop and maintain strong customer relationships, understanding their goals and...

  • Customer Success Executive

    2 days ago

    Mumbai, Maharashtra, India Dream Sports Group Full time

    **Who are we?** Sixer is an innovative online platform that enables cricket fans to experience the excitement of trading cricket players. By tracking player performance, our revolutionary fantasy game allows you to build a portfolio of players and watch as their value fluctuates based on their on-field success. Sixer is transforming fan engagement and...

  • Customer Success Executive

    4 days ago

    Mumbai, Maharashtra, India LineupX Full time

    **Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...

  • Customer Success Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India Solar Ladder Full time

    **About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement and 3D Solar Design solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar...

  • Customer Success Executive

    23 hours ago

    Baner, Pune, Maharashtra, India leadrat Full time

    **Greetings from leadrat!** We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions. We are actively seeking dynamic and motivated Customer...

  • Customer Success Executive

    23 hours ago

    Mumbai, Maharashtra, India Ginni Systems Full time

    **Key Responsibilities**: - ** Customer Onboarding**: Guide new customers through the onboarding process, ensuring they understand and can effectively use our products/services. - ** Customer Relationship Management**: Develop and maintain strong relationships with customers, understanding their goals and ensuring their needs are met. - ** Product...

  • Inbound Customer Success Executive

    23 hours ago

    Mumbai, Maharashtra, India Hunt Mantra Full time

    Location: Andheri East Process: Inbound Blended Process Designation: Customer Success Executive **Salary**: Up to **35k in hand + incentives** Shift timings: 12 pm - 9 pm (**fixed day shift**) Eligibility: HSC + 1 year of customer service experience Need Excellent English Communications **Contact HR Toral - 7822837804** **Job Types**: Full-time,...

  • Customer Success Executive

    23 hours ago

    Mumbai, Maharashtra, India THE SMART FELLOWSHIP Full time

    **Our Client has appointed us to identify and hire a Customer Success Specialist** **Short description of company**:This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp. **Company’s Vision**: To make learning...

  • Customer Success Executive

    4 days ago

    Mumbai, Maharashtra, India Engati Technologies Full time

    **ABOUT US**: The Avniro Group of Companies has over 900 global employees across California, Philadelphia, Singapore, Bangalore, Mumbai and Coimbatore, Avniro is a cash flow positive and profitable group that owns many leading high-tech global award-winning brands like Engati, peopleHum, piMonk and Quinbay with a presence in 186 countries with over 50,000+...

  • Customer Success Executive

    2 days ago

    Powai, Mumbai, Maharashtra, India LineupX Full time

    **Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...

Customer Success Executive

2 weeks ago

Mumbai Maharashtra, India Route Mobile Full time

Job Role
- Customer Success Executive
- Location
- Mumbai
- Job Description
- Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services
- Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.)
- Advocate for your customers internally as you work cross-functionally with Sales, Development, and Product teams
- Identify expansion opportunities and partner with Sales to successfully seize these opportunities
- Review the customer journey, determine how it’s supported, and use a consultative approach to help clients overcome issues and achieve their goals
- Developing solutions by researching current technology trends, gathering requirements from clients, and proposing new features to improve the overall experience
- Monitoring the performance of existing solutions to identify areas for improvement
- Working with development teams to ensure that projects meet requirements and deadlines
- Evaluating new technologies and recommending them for implementation where appropriate
- Reporting progress on projects to clients and stakeholders throughout the duration of a project
- Skills
- Strong presentation, meeting facilitation, organizational and written communication skills
- 1-2 years’ experience in customer success, account management, consulting, solutions engineering or related field
- Out-of-the box thinker with a customer first approach
- Top-shelf problem solving skills
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- A tendency for relationship building
- Relevant Industry knowledge