Front Office Executive

2 weeks ago


Calicut Kerala, India Mount Stratus Resort Vayalada Full time

Job Summary:

- Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key.
- Secure payment before issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
- Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
- Notify Loss Prevention/Security of any guest reports of theft.

**Requirements**:

- Degree/Diploma in Hotel Management
- Minimum 1-2 years experience in a Luxury hotel or resort preferred
- Should be pleasing with strong communication and customer service skills, self motivated and ability to multitask.
- Fluency in English & Malayalam.

Food and Accommodation will be provided

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front Office: 2 years (required)

Work Location: In person



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