Customer Relationship Executive

9 hours ago


Jaipur Rajasthan, India RMC Switchgears Ltd Full time

**Department: Customer Success**

**Designation: Executive - Customer Relations**

**Reports To: Manager - Inside Sales**

**Reportees: NA**

**Works in coordination with**

1. Executive - Dispatch

2. Post Sales Servicing Engineer

3. Executive - Sampling

**Deliverables**

1. Zero Escalation of the customer queries

2. On time Payment Collections

**Responsibilities**

1. Verification of the Orders with the Quotations and to raise the same in SAP

2. Arrange manufacturing clearances, approvals, inspection calls, dispatch instructions from the customer

3. Share the information and documents with the customers / close coordination with the customer.

4. Arrange the payments from the customers on time

5. Release of the PBG’s from the customers

6. Must be prompt in customer communication.

**Qualifications**

2. Experience in handling the customer of minimum 1 year.

3. Must be good at written and verbal communications skills in both English and Hindi languages.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

Application Deadline: 19/04/2024



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