Customer Relationship Executive
1 day ago
1. **Customer Relationship Management**:
- Build and maintain strong, long-term relationships with customers.
- Act as the primary point of contact for assigned accounts, ensuring customer satisfaction.
- Address customer inquiries and resolve issues promptly to enhance overall customer experience.
2. **Order and Delivery Coordination**:
- Monitor order processing and ensure timely delivery of products.
- Liaise with production, logistics, and warehouse teams to fulfill customer requirements.
3. **Data Management and Reporting**:
- Maintain detailed records of customer interactions, inquiries, and transactions using CRM software.
- Generate and present periodic reports on customer feedback, sales performance, and service efficiency.
4. **Market Insights and Strategy**:
- Gather customer and market insights to identify new business opportunities.
- Provide feedback to internal teams on improving products, services, and customer engagement strategies.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Work Location: In person
**Speak with the employer**
+91 8955641112
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