Customer Care Representative

1 week ago

Remote, India Versatile Phoenix Hr Service Private Ltd., Full time

**Key Responsibilities**:

- **Provide timely and accurate responses to all customer queries related to gameplay, in-game purchases, account issues, and technical support.**:

- **Assist customers in troubleshooting technical problems, guiding them step-by-step to resolve issues.**:

- **Collaborate with the game development and technical teams to escalate and resolve complex issues.**:

- **Maintain detailed and accurate records of customer interactions and issues.**:

- **Continuously enhance customer satisfaction by delivering top-quality service and resolving concerns quickly.**:

- **Contribute to creating a positive and engaging gaming community.**:

- **Stay updated with the latest trends and updates in the gaming industry to provide relevant and informed support.**:

- **Process in-game requests, such as refunds, account bans, and moderation inquiries, in accordance with company policies.**

**Required Skills & Qualifications**:

- **Strong communication skills in Tamil, Telugu, English, and Hindi (verbal and written).**:

- **Proven customer service experience, preferably in the gaming industry or a related field.**:

- **In-depth knowledge and passion for gaming, with the ability to relate to the gaming community.**:

- **Ability to work in a fast-paced environment and handle multiple inquiries simultaneously.**:

- **Patience, empathy, and problem-solving skills.**:

- **Comfortable with troubleshooting common gaming issues, such as connectivity problems, account issues, and in-game bugs.**:

- **Strong attention to detail and the ability to maintain accurate records.**:

- **Basic technical knowledge is a plus (e.g., familiarity with gaming platforms, mobile games, or online gaming environments).**

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- Work Location id UAE Dubai willing to relocate
- Do you hold valid Passport

**Experience**:

- Customer support: 5 years (preferred)
- Inbound voice: 5 years (preferred)
- Outbound sales: 5 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: Remote

  • Customer Care Representative

    2 days ago

    Remote, India Avodha Edutech Pvt Ltd Full time

    **Job Title**: Customer Care Executive (Tamil, Telugu, and English) **Salary**: ₹7,000 per month **Work Location**: Work from Home **Key Responsibilities**: - Handle inbound and outbound calls. - Answer customer questions and resolve issues promptly. - Provide accurate information about products and services. - Maintain proper records of customer...

  • Customer Service Representative

    2 days ago

    Remote, India Ayu Mantra Full time

    We are hiring a customer service representative to manage customer queries and complaints. If you're dedicated and ambitious, AyuMantra is an excellent place to grow your career. Don't hesitate to apply. Customer service employment can be demanding and even exhausting at times. Each Customer Care Representative is required to learn quickly, navigate various...

  • Customer Care Representative

    6 days ago

    Remote, India IM Full time

    **Job Title**: Customer Care Executive (Night Shift) **Location**: Bangalore / Pune / Mumbai **Shift**: Night Shift (US hours as applicable) **Experience**: 0-3 years (Freshers welcome) **Responsibilities**: - Provide accurate information and resolve queries related to products, services, or accounts. - Escalate unresolved issues to the concerned...

  • Customer Service Representative

    6 days ago

    Remote, India American Health Care Academy Full time

    Identify and assess customers’ needs to achieve satisfaction. - Provide accurate, valid, and complete account, product, and service information by using the right methods or tools. - Resolve product or service problems by clarifying customers' complaints. - Determine the cause of the problem. - Select and explain the best solution to solve the problem. -...

  • Health Care Software Sales Representative

    2 days ago

    Remote, India Getup Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Advertisement – Health Care Software Sales Representative (Telecaller)Company: Getup Solutions / GetCare360 (NDIS & Aged Care Software)Location: India (Any City / Work-from-office / Hybrid options available)Job Type: Full-time / Part-timeAbout UsWe are a leading digital transformation company in Australia, providing NDIS and Aged Care software...

  • Customer Care Executive

    2 weeks ago

    Remote, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Job Opportunity: Customer Care Executive Position: Customer Care Executive Experience: Freshers and Experience (both welcome!) Location: Work from Home Language: Hindi / Odia / english Key Responsibilities: Provide accurate and timely information to customers. Resolve customer issues and ensure satisfaction. Collaborate with the team to enhance overall...

  • Customer Experience Representative

    1 week ago

    Remote, India The Child Development Centre Full time

    **Earn in Canadian dollars working from the comfort of your home!** **Company**:HRCovered Inc. **Job Title**: Customer Experience Representative **Job type**:100% Virtual, Permanent, Full-time, Canadian Time Zone work hours **Compensation**: $1000-$1110 CAN/ Monthly Salary + Health Benefits Allowance + Quarterly Bonus - Are you tired of being underpaid...

  • Customer Care Executive

    2 weeks ago

    Remote, India MegaMart247 Full time ₹ 1,40,800 - ₹ 1,76,400 per year

    We are looking for enthusiastic and customer-focused individuals to join our remote Customer Care team. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and ensuring a smooth customer experience through phone, email, or chat support.Key ResponsibilitiesHandle inbound/outbound calls, chats, and emails from...

  • Customer Service Representative

    6 days ago

    Remote, India Futwork Full time

    Job Description for **Customer Support Representative**: **Skills Required** - Outbound / Client Servicing **Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and...

  • Customer Care Executive

    2 days ago

    Remote, India Astroyogi Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Customer Care Executive - Looking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate shouldhave good communication skills & flair towards customer service.Roles and Responsibilities - Answer inbound calls as well as assist customers who have queries. Flexible to work on rotational shifts 24*7. Resolving problems by...