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Outbound Operations
2 weeks ago
Minimum Required Experience : 1 year
Contract
**Skills**:
Market Research
product knowledge
Willing to travel
Good Communication Skills
Market Analysis
Customer Surveys
Market Knowledge
Description
**Key Responsibilities**:
- **Market Research**:
- Conduct comprehensive market research to identify current trends, industry developments, and competitor activities.
- Analyze market dynamics, including customer behaviors, preferences, and emerging opportunities.
- **Product Analysis**:
- Evaluate existing products and potential new offerings to identify strengths, weaknesses, opportunities, and threats.
- Collaborate with cross-functional teams to gather product specifications and requirements.
- **Customer Surveys and Feedback**:
- Design and implement customer surveys to gather feedback on existing products and identify areas for improvement.
- Analyze survey data to extract actionable insights and make recommendations for product enhancements.
- Work closely with customer support teams to address customer concerns and issues.
- **Competitor Analysis**:
- Monitor and analyze competitor products, pricing strategies, and marketing approaches.
- Identify competitive advantages and opportunities for differentiation.
- Provide regular reports on competitive landscape changes and potential threats.
**Qualifications**:
- Deploma/Degree.
- Willing to Travel.
- Experience in market survey or related posts.
- Excellent communication and presentation skills.
- Language Proficiency: Hindi & English.
Please Note: Driving liscense is a must.