Sales Coordinator

6 days ago

Mumbai Maharashtra, India Team HR Full time

Job Title: Sales Coordinator

Location: Mumbai (Fort)

Department: Sales & Distribution

Reports To: National Sales Manager / Business Head

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Job Summary

The Sales Coordinator plays a key role in supporting the sales team, managing backend operations, ensuring timely communication between departments, and maintaining smooth order-to-delivery processes. This position requires strong organizational, analytical, and communication skills to ensure sales targets and customer satisfaction goals are met efficiently.

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Key Responsibilities

1. Sales Operations Support
- Coordinate daily sales activities between sales executives, distributors, and management.
- Track and update sales orders, dispatch schedules, and inventory levels.
- Prepare and circulate daily, weekly, and monthly sales performance reports.
- Manage order entries, billing coordination, and follow-up with the logistics team for timely deliveries.

2. Communication & Coordination
- Serve as the central communication link between sales, marketing, accounts, and warehouse teams.
- Handle communication with channel partners, distributors, and retailers for order processing and issue resolution.
- Coordinate with finance for payment follow-ups, outstanding tracking, and incentive settlements.

3. Data & Reporting
- Maintain accurate customer and distributor databases.
- Track sales targets, achievements, and incentive programs.
- Analyze sales trends and prepare insights for management reviews.
- Support territory performance tracking and help identify underperforming areas.

4. Administrative & Documentation
- Maintain sales agreements, price lists, distributor onboarding documents, and compliance paperwork.
- Support team in preparing presentations, reports, and internal communications.
- Assist in scheduling sales meetings, training sessions, and product launches.

5. Team & Process Support
- Support the sales team with product information, marketing materials, and client follow-ups.
- Coordinate internal training or induction for new sales staff.
- Ensure alignment of marketing promotions, discounts, and schemes with the ground sales team.

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**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
- 2-5 years of experience in sales coordination, preferably in FMCG, beauty, or personal care industry.
- Strong proficiency in MS Excel, PowerPoint, CRM, and ERP tools.
- Excellent communication and multitasking skills.
- Ability to work under pressure and manage multiple priorities.

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Key Skills
- Sales reporting and MIS
- Order management and logistics coordination
- Communication and interpersonal skills
- Time management and problem-solving
- Attention to detail and accountability

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Performance Indicators
- Accuracy and timeliness of reports
- On-time order dispatch coordination
- Distributor and team satisfaction levels.

Work Location: In person

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