Sales Coordinator

**Job Description
- 5**

**Designation**: Sales Coordinator

**Reporting to**: National Sales Manager

**Location**: Mumbai-HO

**Educational Qualification**:Bachelor's degree in Science stream would be an added Advantage.

**Industry Type: Biotechnology**

**Salary Range**:
**Responsibilities**:
he Sales Coordinator is responsible for providing administrative and operational support to the sales team. The role involves managing the flow of sales-related information, coordinating client interactions, processing orders, maintaining records, and ensuring smooth communication between sales, customers, and other departments. The Sales Coordinator plays a vital role in assisting the sales team to achieve sales targets and maintaining a high level of customer satisfaction.

**Key Responsibilities**:

- **Order Processing & Management**:

- Receive and process customer orders in a timely and accurate manner.
- Monitor the status of orders and ensure on-time delivery.
- Coordinate with the logistics and inventory teams to track shipments and resolve any order discrepancies.
- **Sales Support**:

- Assist the sales team in preparing quotes, proposals, and presentations.
- Maintain and update customer databases and sales records using CRM software.
- Support the preparation of sales reports, dashboards, and presentations for internal and external meetings.
- **Customer Interaction**:

- Serve as a point of contact for customer inquiries, ensuring that all customer needs and concerns are addressed promptly.
- Assist in managing customer accounts, including addressing any issues or special requests.
- Follow up with clients to ensure satisfaction with products/services and resolve any complaints.
- **Communication & Coordination**:

- Act as a liaison between the sales team and other departments (e.g., Sales, Accounts, Logistics) to ensure the timely completion of orders.
- Coordinate the scheduling of meetings, demos, and calls between sales teams and clients.
- Help prepare and organize sales meetings and events.
- **Sales Reporting & Analytics**:

- Track sales data, generate reports, and analyze trends to help the sales team improve performance and meet targets.
- Monitor and report on the progress of sales campaigns and initiatives.
- Assist with the creation of sales forecasts and budgeting activities.
- **Administrative Duties**:

- Maintain and organize sales documentation, including contracts, agreements, and customer communications.
- Handle administrative tasks such as filing, document preparation, and office coordination related to the sales department.
- **Product & Service Knowledge**:

- Stay updated on the company's products, services, and market conditions.
- Provide information and assistance to customers regarding product specifications, pricing, and availability.

**Qualifications**:

- **Education**:

- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field (preferred).
- High school diploma or equivalent required.
- **Experience**:

- Minimum of 1-3 years of experience in a sales support or coordination role (preferred).
- Experience in a specific industry (e.g., technology, healthcare, manufacturing) is a plus.
- **Skills**:

- Strong organizational and time-management skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and CRM software
- Detail-oriented with the ability to handle multiple tasks and priorities.
- Ability to work independently as well as part of a team.
- Strong customer service and interpersonal skills.

**Additional Information**:

- Full-time
- Competitive salary and benefits package including health insurance

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person