Client Relationship Executive

5 days ago


Faridabad Haryana, India Placement Hub Full time

Hlo,

We are looking for a client Relationship Executive...

Experience: 3+ Yrs

**Salary**: UP TO 25K

Location: sector 11, Faridabad

Key Responsibilities
- **Client Management**: Develop and maintain long-term, positive relationships with clients, serving as the main point of contact for their needs and concerns.
- **Problem Resolution**: Promptly address client inquiries, complaints, and issues, working with internal departments to find effective solutions.
- **Strategic Sales & Growth**: Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling products and services, and to develop strategies for client retention.
- **Customer Experience**: Analyze customer data and feedback to identify trends, improve customer satisfaction, and provide personalized support and solutions.
- **Internal Collaboration**: Work closely with other departments, such as sales, marketing, and product development, to ensure client needs are met and to optimize the overall customer journey.
- **Performance Monitoring**: Generate reports on client feedback and business performance, and ensure compliance with company policies

Pay: ₹20,000.00 - ₹25,000.00 per month

**Language**:

- English (required)

Work Location: In person



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