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Client Relationship Executive
2 weeks ago
Hlo,
We are looking for a client Relationship Executive...
Experience: 3+ Yrs
Salary: UP TO 25K
Location: sector 11, Faridabad
Key Responsibilities
- Client Management: Develop and maintain long-term, positive relationships with clients, serving as the main point of contact for their needs and concerns.
- Problem Resolution: Promptly address client inquiries, complaints, and issues, working with internal departments to find effective solutions.
- Strategic Sales & Growth: Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling products and services, and to develop strategies for client retention.
- Customer Experience: Analyze customer data and feedback to identify trends, improve customer satisfaction, and provide personalized support and solutions.
- Internal Collaboration: Work closely with other departments, such as sales, marketing, and product development, to ensure client needs are met and to optimize the overall customer journey.
- Performance Monitoring: Generate reports on client feedback and business performance, and ensure compliance with company policies
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Language:
- English (Required)
Work Location: In person
