Client Relationship Executive

1 week ago

Gurugram Haryana, India VCQRU : We Secure You Full time

**Job Title: Client Success Executive - IT Solutions (3-5 Years Experience)**

**Location: Gurgaon, sec 74ADepartment**

**Job Summary**:
**Key Responsibilities**:

- Manage the complete client lifecycle: onboarding, project execution, delivery, and post-delivery support.
- Serve as the primary point of contact for clients, ensuring timely and effective communication.
- Build trust-based relationships with clients to drive long-term business value.
- Coordinate with internal departments (development, support, and product) to ensure seamless execution.
- Lead and mentor a support team of 10 members to maintain service excellence.
- Handle escalations independently, ensuring prompt resolution of client issues.
- Generate and manage MIS reports and data insights using Excel to track progress, client engagement, and team performance.
- Communicate client feedback and expectations to internal teams for continuous improvement.
- Understand and articulate VCQRU’s anti-counterfeit and loyalty solutions to clients, aligning offerings with their needs.

**Required Skills & Qualifications**:

- 3-5 years of proven experience in client servicing, project coordination, or account management—preferably in an IT or tech solutions environment.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and the ability to create meaningful MIS reports.
- Ability to manage and lead a support/service team effectively.
- Capable of handling escalations and resolving issues at their level.
- Strong organizational and time-management skills.
- Bachelor's degree in Business Administration, IT, or related field.

**Preferred Qualifications**:

- Prior experience with anti-counterfeit technology, loyalty solutions, or SaaS platforms is a plus.
- Familiarity with project management tools or CRM systems.

**Why Join VCQRU?**
- Be part of a company making a real impact in brand protection and digital engagement.
- Work with innovative technologies that blend product security with customer loyalty.
- Competitive salary and performance-based incentives.
- Career growth in a fast-paced, supportive, and tech-driven environment.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Client Relations: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9355903101

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India AK Global Management Services Full time

    **Job Title**: Client Relationship Executive (CRE) **Location**: Sector 49, Gurgaon **Job Type**: Full time, permanent **Job Summary**: **Key Responsibilities**: - Serve as the primary liaison between the company and assigned clients. - Build and maintain strong, long-lasting client relationships through regular communication and personalized support. -...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India HighSpzes Private Limited Full time

    **Job Description - Client Service Executive** **Company**: Highspazes Private Limited **Industry**: Retail **Location**: Sector 74, Gurgaon **Minimum Experience Required**: 02 Years Job Summary: Key Responsibilities: - Serve as the primary point of contact for clients, ensuring exceptional service and satisfaction. - Handle customer inquiries, complaints,...

  • Client Relationship Executive

    4 days ago

    Gurugram, Haryana, India Heine Corporation (Bonhoeffer Machines) Full time

    **Job Title**: Customer Relationship Executive (India) **Location**: Gurgaon sector 19 **Job Type**: Full-Time **About Us**: Bonhoeffer Machines is a leading provider of agricultural machinery, expanding its presence in India. With a new Power Tillers Division and a global vision, we aim to strengthen our customer engagement and service excellence in the...

  • Client Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **Profile summary**: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them. **Responsibilities-** **Client...

  • Fresher - Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India IJRDO Journal Full time

    **Position Title**: Client Relationship Executive **Location**: Gurugram and Panchkula **Reporting To**: Department Head **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly....

  • Client Relationship Executive

    18 hours ago

    Gurugram, Haryana, India Oceano Apex Pvt. Ltd. Full time

    **About Uniform Studio**: Uniform Studio is a fast-growing clothing brand specializing in custom uniforms and stylish workwear for a wide range of industries. We combine innovation, comfort, and design to deliver high-quality apparel tailored to the branding needs of modern businesses. As we expand our client base, we are looking for a dynamic and proactive...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India IJRDO Journal Full time

    **Client Interaction**: - Engage with authors, researchers, and PhD scholars to understand their needs and queries regarding the publication process. - Provide detailed information on pre-publication requirements, submission guidelines, and publication timelines. **Publication Solutions**: - Offer comprehensive pre-publication solutions, guiding clients...

  • Client Relationship Executive

    6 days ago

    Gurugram, Haryana, India Opt4Solution Private Limited Full time

    1)Build relationships with key employees among customers 2)Create plans to address clients’ business needs 3)Advise clients on creating profitable processes 4)Schedule regular meetings with customers to ensure they are satisfied 5)Act as point of contact for complaints and escalate issues as appropriate 6)Help sales team up-sell or cross-sell services...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...

  • Client Relationship Executive

    1 week ago

    Gurugram, Haryana, India Mikky Publication Services Private Limited Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...