Client Relationship Executive

2 days ago


Gurugram Haryana, India VCQRU : We Secure You Full time

**Job Title: Client Success Executive - IT Solutions (3-5 Years Experience)**

**Location: Gurgaon, sec 74ADepartment**

**Job Summary**:
**Key Responsibilities**:

- Manage the complete client lifecycle: onboarding, project execution, delivery, and post-delivery support.
- Serve as the primary point of contact for clients, ensuring timely and effective communication.
- Build trust-based relationships with clients to drive long-term business value.
- Coordinate with internal departments (development, support, and product) to ensure seamless execution.
- Lead and mentor a support team of 10 members to maintain service excellence.
- Handle escalations independently, ensuring prompt resolution of client issues.
- Generate and manage MIS reports and data insights using Excel to track progress, client engagement, and team performance.
- Communicate client feedback and expectations to internal teams for continuous improvement.
- Understand and articulate VCQRU’s anti-counterfeit and loyalty solutions to clients, aligning offerings with their needs.

**Required Skills & Qualifications**:

- 3-5 years of proven experience in client servicing, project coordination, or account management—preferably in an IT or tech solutions environment.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and the ability to create meaningful MIS reports.
- Ability to manage and lead a support/service team effectively.
- Capable of handling escalations and resolving issues at their level.
- Strong organizational and time-management skills.
- Bachelor's degree in Business Administration, IT, or related field.

**Preferred Qualifications**:

- Prior experience with anti-counterfeit technology, loyalty solutions, or SaaS platforms is a plus.
- Familiarity with project management tools or CRM systems.

**Why Join VCQRU?**
- Be part of a company making a real impact in brand protection and digital engagement.
- Work with innovative technologies that blend product security with customer loyalty.
- Competitive salary and performance-based incentives.
- Career growth in a fast-paced, supportive, and tech-driven environment.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- Client Relations: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9355903101



  • Gurugram, Haryana, India AK Global Management Services Full time

    **Job Title**: Client Relationship Executive (CRE) **Location**: Sector 49, Gurgaon **Job Type**: Full time, permanent **Job Summary**: **Key Responsibilities**: - Serve as the primary liaison between the company and assigned clients. - Build and maintain strong, long-lasting client relationships through regular communication and personalized support. -...


  • Gurugram, Haryana, India Heine Corporation Full time

    **Job Title**: Customer Relationship Executive (India) **Location**: Gurgaon **Job Type**: Full-Time **About Us**: Bonhoeffer Machines is a leading provider of agricultural machinery, expanding its presence in India. With a new Power Tillers Division and a global vision, we aim to strengthen our customer engagement and service excellence in the Indian...


  • Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **Profile summary**: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them. **Responsibilities-** **Client...


  • Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **Profile summary**: The main goal of this role is to maintain and manage a strong relationship with clients, communicate regularly with clients, and update them about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of existing clients and getting more business from them. **Responsibilities-** **Client...


  • Gurugram, Haryana, India IJRDO Journal Full time

    **Position Title**: Client Relationship Executive **Location**: Gurugram and Panchkula **Reporting To**: Department Head **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly....


  • Gurugram, Haryana, India Option Designs - Advertising Agency Full time

    **Role Overview**: The **Client Relationship Associate** will be responsible for building and maintaining strong client relationships, understanding client requirements, and ensuring timely communication and coordination with internal teams. This role requires excellent interpersonal and communication skills, as you will represent the company’s values and...


  • Gurugram, Haryana, India IJRDO Journal Full time

    **Client Interaction**: - Engage with authors, researchers, and PhD scholars to understand their needs and queries regarding the publication process. - Provide detailed information on pre-publication requirements, submission guidelines, and publication timelines. **Publication Solutions**: - Offer comprehensive pre-publication solutions, guiding clients...


  • Gurugram, Haryana, India EPUB SOLUTIONS PRIVATE LIMITED Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...


  • Gurugram, Haryana, India Mikky Publication Services Pvt. Ltd. Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...


  • Gurugram, Haryana, India Mikky Publication Services Private Limited Full time

    **Profile Summary** The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. **Key Roles and Responsibilities** -...