Client Relationship Manager

3 weeks ago


Faridabad, India Photuvala Full time

Role & responsibilities

  • Build and maintain strong client relationships
  • Understand and address client needs effectively
  • Ensure high levels of customer satisfaction
  • Resolve client queries and issues promptly
  • Manage key client accounts and portfolios
  • Drive customer retention and loyalty
  • Identify opportunities for upselling and cross-selling
  • Coordinate with internal teams for service delivery
  • Support business growth through client engagement

Preferred candidate profile

Graduate/Postgraduate with 26 years of experience in client relationship or account management. Strong communication, problem-solving, and interpersonal skills with proficiency in CRM tools and MS Office. Customer-focused professional with ability to manage multiple accounts, ensure retention, and drive business growth



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