Customer Care

3 days ago


Mulund West Mumbai Maharashtra, India Enrolsy Full time

We are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Graduate Fresher: 1 year (preferred)
- Customer Handling: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9769106910



  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Mulund, Mumbai, Maharashtra, India Pranda Jewellry Pvt. Ltd. Full time

    Overseeing the customer service process both inbound and outbound. Resolving customer complaints brought to your attention. Takeover role of other customer care if required. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...


  • Mumbai, Maharashtra, India Procapital Full time

    Hi Urgent Opening for Customer Care Executive !! **Designation**: - Customer Care Executive **Location**: Koparkhairane, Thane, Borivali & Powai **Experience**: - 2 to 5+years of experience is required. **Salary**: 20k to 30k per month(Based on experience & last drawn) **Job role: - ** 1) Filling Work, Raising all Purchase Orders based on...


  • Mumbai, Maharashtra, India Candiclie Consultancy Pvt. Ltd. Full time

    **Position: Customer Care Executive** **Industry : Facility / Security only preferred** **Location: Mumbai, Goregaon** **Job Type: Onsite** **Budget: 5-12 LPA( Depends on your experience, current CTC and skills)** **Experience: Minimum 4 years of relevant exp.** **Notice Period: 15-30 Days( Immediate Joiner more preferred )** **Company...


  • Mumbai, Maharashtra, India HR POWER PAK Full time

    Seeking an online merchandiser / customer care coordinator for a company based in kandivali. Experience: 2-4 years Roles & responsibilities: - New products implementation - registration on online websites - Providing or self - uploading comprehensive product information (inclusive - marketing content) - Reviewing various e-commerce sites for content...

  • Customer Care

    5 days ago


    Powai, Mumbai, Maharashtra, India KVC CONSULTANTS Full time

    Greetings, We are looking for Graduate Freshers in Mumbai for an international Airlines Process,**Please Note this is a WFO Job with job location POWAI** **Roles and Responsibilities** - Inbound Voice process-(international Airlines)- To provide customer support and assistance to the customers of a leading airline.**Eligibility** - Only Graduates- Freshers...


  • Mumbai, Maharashtra, India Elite Mgt Services Full time

    **Been more than 2 years into Customer Care role from Mumbai Location.** **JOB RESPONSIBILITIES: -** Customercare **after sales **service **handling role. Computer knowledge - MS office - word, Basic Excel sheet** - Attend to customer service calls on phone - New order processing & feeding in the system - Manage the work allocation thru the service...


  • Mumbai, Maharashtra, India Flowing Water Films Private Limited Full time

    Job Title: Customer Care Executive - OTT SupportJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive - OTT support, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a seamless viewing experience for our...


  • Malad West Dely, Mumbai, Maharashtra, India Corporate Hub Full time

    Hiring for An Corporate Company for Customer care. Need Excellent Communication skills Location: Malad Shift tymings : rotational shifts Salary 15000 to 40000 Mon to sat working Contact: 9172317865 **Job Types**: Full-time, Internship **Salary**: ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...