Customer Care Executive

2 days ago


Mulund West Mumbai Maharashtra, India Enrolsy Full time

**Requirements**:
Gender**:Only Female**

Qualifications: HSC / Any Graduate

Location: Mulund West

Experience: 2 - 3 yrs Experience in Customer Services Domain

**OR**

Graduate Fresher's With Excellent Communication Skill

Skill :Excellent interpersonal and written and oral communication skills.

Working Days : Monday - Saturday (Sunday Fixed Off)

Shift : 10:00 AM - 7:00 PM

Salary : 18,000 Rs - 25,000 Rs

We are looking for a qualified **Customer Services Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- Customer Services Operations: 1 year (preferred)
- Customer Care: 1 year (preferred)
- Customer support: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9769106910



  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Mulund, Mumbai, Maharashtra, India Pranda Jewellry Pvt. Ltd. Full time

    Overseeing the customer service process both inbound and outbound. Resolving customer complaints brought to your attention. Takeover role of other customer care if required. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent...


  • Andheri West, Mumbai, Maharashtra, India GameLoot Full time

    **Company Description** GameLoot offers you a brand new, ultra-convenient way to buy and sell games. We specialize in trading new and pre-owned games online, covering all current consoles (PS5, PS4, PS3, Xbox Series, Xbox One, Xbox 360 and PS Vita). Now we're bringing our game trade-in service right to your doorstep at the unbeatable price of...


  • Mulund West, Mumbai, Maharashtra, India Oncloudz Softech Pvt Ltd Full time

    **Job description** Designation**:Service Executive.** Employment Type: Full Time, Permanent Exp : 2+ yrs of experience Salary : 25k Based on experience. Office timings : 10 AM TO 7 PM Working days : monday to saturday Job Location: Mulund West, Mumbai **Note :Excellent communication and interpersonal skills.** **JOB ROLE**: Handle and resolve...


  • Malad West, Mumbai, India Teleperformance Global Services Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Customer care Executive Easy selection TOP BPO Salary on time 2 week offs


  • Mumbai, Maharashtra, India Happy staffers Global Servicess Full time

    **Job Title**: Customer Care Executive **Location**: Mumbai **Working Days**: 5 Days (2 Rotational Offs) **Shift**: Night Shift **Salary**: Up to ₹35,000 (in-hand) **Requirements**: - Graduation mandatory - Minimum 1 year of relevant customer service experience - Strong communication skills. Pay: ₹20,000.00 - ₹35,000.00 per month Application...


  • Kolkata, West Bengal, India Kutchina Homemakers Pvt Ltd Full time

    We are hiring for the post of Customer Care Executive for our own Customer Care 9147105962 Pay: ₹11,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Language**: - English (required)


  • Mumbai, Maharashtra, India BDV Private Limited Full time

    We are looking for a motivated and enthusiastic Customer Care Executive to join our team. As a fresher in this role, you will be the primary point of contact for our customers, helping them resolve inquiries and issues, and ensuring a positive experience with our company. This is a fantastic opportunity for recent graduates or individuals beginning their...


  • Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: 10:00 AM to 7:00 PM (Day Shift) Week Off: Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and enjoy assisting customers, this role is...


  • Andheri East, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Join Our Team as a Customer Care Executive! Location: Andheri, Mumbai Shift: Rotational **Salary**: ₹23k - ₹27k Immediate Joining Excellent English Skills Needed Looking for a career in customer care? We're hiring Customer Care Executives in Andheri, Mumbai! If you're a graduate with excellent English proficiency and can start immediately, we want to...