Customer Care Executive
3 days ago
Overseeing the customer service process both inbound and outbound.
Resolving customer complaints brought to your attention.
Takeover role of other customer care if required.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Generation of MIS reports as per standards.
**Requirements**:
- A bachelor’s degree.
- A minimum of 3 years’ experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to be part of team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of conflict resolution techniques is preferable.
**Salary**: ₹9,777.08 - ₹26,043.53 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mulund West, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (required)
- total work: 3 years (required)
- Customer service: 3 years (required)
**Language**:
- Tamil (required)
- Malayalam (required)
Work Location: In person
**Speak with the employer**
+91 8779682791
-
Customer Care Executive
3 days ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...
-
Customer Care Representative
1 day ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Care Executive
2 weeks ago
Mumbai, Maharashtra, India Happy staffers Global Servicess Full time**Job Title**: Customer Care Executive **Location**: Mumbai **Working Days**: 5 Days (2 Rotational Offs) **Shift**: Night Shift **Salary**: Up to ₹35,000 (in-hand) **Requirements**: - Graduation mandatory - Minimum 1 year of relevant customer service experience - Strong communication skills. Pay: ₹20,000.00 - ₹35,000.00 per month Application...
-
Customer Care Executive
1 day ago
Mumbai, Maharashtra, India BDV Private Limited Full timeWe are looking for a motivated and enthusiastic Customer Care Executive to join our team. As a fresher in this role, you will be the primary point of contact for our customers, helping them resolve inquiries and issues, and ensuring a positive experience with our company. This is a fantastic opportunity for recent graduates or individuals beginning their...
-
Customer Care Executive
3 days ago
Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full timeJob Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: 10:00 AM to 7:00 PM (Day Shift) Week Off: Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and enjoy assisting customers, this role is...
-
Customer Care Executive
3 days ago
Andheri East, Mumbai, Maharashtra, India Vibrant Training & Placement Full timeJoin Our Team as a Customer Care Executive! Location: Andheri, Mumbai Shift: Rotational **Salary**: ₹23k - ₹27k Immediate Joining Excellent English Skills Needed Looking for a career in customer care? We're hiring Customer Care Executives in Andheri, Mumbai! If you're a graduate with excellent English proficiency and can start immediately, we want to...
-
Customer Care Executive
2 weeks ago
Lower Parel, Mumbai, Maharashtra, India Master Marine Services Pvt Ltd Full time**Job Title**:Customer Care Executive **Experience Required**:2-3 years **Location**:Head Office - Lower Parel, Mumbai **Industry**:Shipping **Role Summary: Customer Care Executive** The **Customer Care Executive** will be responsible for assisting users of the **MMD3 portal**, handling customer queries, resolving issues, and ensuring a smooth customer...
-
Customer Care Executive
1 week ago
Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full timeJob Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: Day Shift (Domestic Process)/ Night Shift (International Process) Week Off: Saturday/Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and...
-
Customer Care Executive
3 days ago
Mumbai, Maharashtra, India Summining HR Consultancy Pvt. Ltd. Full timeHello, We have urgent opening for Customer care Executive. Brand: Fashion Location: Vile Parle West **Salary**: 15K to 16K PM Only Female Can Apply **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Fixed shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year...
-
Customer Care Executive
1 week ago
Jogeshwari, Mumbai, Maharashtra, India a2techfirm Full time**Require Customer Care Executive - Blended Process for Jogeshwari Location** **Job Title**:Customer Care Executive - Blended Process **Company**:Sleep Mattress Company **Location**:Jogeshwari West **Responsibilities**: - Address customer inquiries, resolve complaints, and provide product information in a timely and professional manner. - Assist customers...