Customer Care Representative

24 hours ago


Mulund West Mumbai Maharashtra, India Enrolsy Full time

**Customer Support Executive Job Description**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Care Representative: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9769106910



  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...


  • Mulund, Mumbai, Maharashtra, India Pranda Jewellry Pvt. Ltd. Full time

    Overseeing the customer service process both inbound and outbound. Resolving customer complaints brought to your attention. Takeover role of other customer care if required. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent...


  • Sewri, Mumbai, Maharashtra, India Crimzon Fashion Accessories Pvt Ltd Full time

    **Position Overview**: The Customer Care Representative is the first point of contact for our customers and is responsible for ensuring an exceptional customer experience. This role involves addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction and loyalty. **Key Responsibilities**: -...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Twenty-four Parganas District, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title**: Customer Care Representative (International Process) **Company**: Calltawk Solutions LLC-FZ **Location**: Salt Lake Sector 5, Kolkata, West Bengal **Salary**: ₹20,000 - ₹25,000 per month (Based on experience) **Job Type**: Full-time **Age Limit-** 25 -40 Yrs Calltawk Solutions LLC-FZ is hiring experienced **Customer Care...

  • Customer Care

    2 days ago


    Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    We are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...


  • Powai, Mumbai, Maharashtra, India WUElev8 Innovation Services Full time

    Customer Care Representative- Full Time - **.** Immediate Notice period acceptable - **.** 50 vacancies1.9 to 4.6 LPA 0 to 0 Years Powai, Mumbai - Job Description- Must to have skills**Desired Skills: -** - Self-Discipline - Learning and decision-making - Patience and action oriented **CRITICAL SKILLS REQUIRED** - Fluent, neutral accent English language...


  • Mumbai, India Believe Full time

    Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,610 employees in more than 50 countries aim to support local artists...


  • Salt Lake, Kolkata, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title: Customer Care Representative (International Process)** **Company**: Calltawk Solutions LLC-FZ **Location**: Salt Lake Sector 5, Kolkata, West Bengal **Salary**: ₹20,000 - ₹25,000 per month (Based on experience) **Job Type**: Full-time **Key Responsibilities**: - Handle outbound sales calls for international clients. - Maintain accurate...


  • Mulund West, Mumbai, Maharashtra, India TCR Services 360 Full time

    **Job Description: Customer Service Representative** **Position Overview**: We are currently seeking dedicated individuals to join our team as Customer Service Representatives. In this role, you will be at the forefront of our company's interaction with our international clientele, providing exceptional service and support. **Key Responsibilities**: -...