Customer Care Executive

2 weeks ago

Navi Mumbai Maharashtra, India Vibrant Training & Placement Full time

Job Opportunity: Customer Care Executive

Location: Navi Mumbai
Shift Timing: 10:00 AM to 7:00 PM (Day Shift)
Week Off: Sunday (Fixed)
Process: Inbound Voice Process

We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai If you have excellent communication skills and enjoy assisting customers, this role is perfect for you.

**Responsibilities**:

- Handle inbound calls professionally and efficiently
- Address customer queries and concerns with empathy and accuracy
- Provide exceptional customer service to ensure satisfaction
- Collaborate with team members to resolve issues effectively

**Requirements**:

- Excellent communication skills in English (both verbal and written)
- Prior experience in customer service is preferred but not mandatory
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91
8504040081

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