Customer Care Executive

3 days ago

Andheri West Mumbai Maharashtra, India GameLoot Full time

**Company Description**

GameLoot offers you a brand new, ultra-convenient way to buy and sell games. We specialize in trading new and pre-owned games online, covering all current consoles (PS5, PS4, PS3, Xbox Series, Xbox One, Xbox 360 and PS Vita). Now we're bringing our game trade-in service right to your doorstep at the unbeatable price of nothing.

That’s right - we will come to your door, pick up and package your game, and transfer the cash directly into your bank account, all for FREE. We offer our services all over India at no extra cost and guarantee the absolute safety and security of your bank details. All you have to do is sit back, relax, and place a request on our online store for the game you want to sell. We’ll take care of the rest. It’s so quick and simple, you won’t even have to pause your game to do it

**Role Description**

This is a full-time on-site role for a Customer Care Executive at GameLoot located in Mumbai. As a Customer Care Executive, you will be responsible for providing excellent customer support, ensuring customer satisfaction, handling customer service inquiries, and effectively communicating with customers. In addition, you will also have inbound call to handle.

**Qualifications**
- Customer Support, Customer Satisfaction, and Customer Service
- Strong communication skills
- Excellent problem-solving skills
- Ability to work well in a team
- Good organizational skills
- Experience in the gaming industry is a plus
- Degree in Business Administration or a related field is a plus

**Language**:

- English (mandatory)
- Hindi (preferred)

**Benefits**:

- Competitive salary
- Health insurance
- Sick leave
- Paid holidays
- Professional development opportunities

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000 - 22,000 per month

**Benefits**:

- Health insurance

**Schedule**:

- Day shift (fixed shift)

**Supplemental pay types**:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

*Speak with the employer* +91 7738932617

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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