Customer Care Executive

21 hours ago

Borivali Mumbai Maharashtra, India Portal HR Plus Full time

**Dear All**

Greetings

**Urgent Opening for Customer Care Executive in Leading Retail company in Mumbai**

Position Name : Customer Care Executive

Qualification : Any

Experience : 2+ years

Gender : Male Only

Industry : Retail / Building Material

Location : Mumbai

Salary : Negotiable

**Roles & Responsibilities**:
As a customer care executive, your role is to provide assistance and support to customers with their inquiries, concerns, and feedback regarding a company's products or services.

Some key responsibilities of a customer care executive may include:

- Handling Walk in Customers
- Responding to customer inquiries promptly and professionally.
- Resolving customer complaints and issues effectively.
- Providing information about products or services to customers.
- Taking orders, processing returns, and handling billing inquiries.
- Following up with customers to ensure their satisfaction.
- Escalating unresolved issues to the appropriate department for further assistance.
- Maintaining accurate records of customer interactions and transactions.
- Can handle Customer Interaction,system entry,back office coordination and if required can handle walkin customers too.
- Coordinating with Customer/Vendor/etc.
- Follow-ups with suppliers as needed.
- Maintain records of invoices & contracts

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7904032084

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