Customer Care Executive

13 hours ago


Mumbai Maharashtra, India A2TECH Consultants Full time

**We Require Customer Care Executive for Jogeshwari Location**

We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive for our Jogeshwari location. As a Customer Support Executive, you will be responsible for assisting our customers with any inquiries, concerns, or issues they may have regarding our mattresses and related products.

**AGE Limit 35 Years upto**

**Responsibilities**:

- Provide accurate information about our products, services, and policies
- Assist customers in placing orders, processing returns, and resolving any issues efficiently
- Maintain a high level of professionalism and empathy in all customer interactions
- Collaborate with other teams, including sales and logistics, to ensure customer satisfaction
- Keep detailed records of customer interactions and transactions
- Continuously strive to improve customer service processes and procedures

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person



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