Customer Care Executive
13 hours ago
**We Require Customer Care Executive for Jogeshwari Location**
We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive for our Jogeshwari location. As a Customer Support Executive, you will be responsible for assisting our customers with any inquiries, concerns, or issues they may have regarding our mattresses and related products.
**AGE Limit 35 Years upto**
**Responsibilities**:
- Provide accurate information about our products, services, and policies
- Assist customers in placing orders, processing returns, and resolving any issues efficiently
- Maintain a high level of professionalism and empathy in all customer interactions
- Collaborate with other teams, including sales and logistics, to ensure customer satisfaction
- Keep detailed records of customer interactions and transactions
- Continuously strive to improve customer service processes and procedures
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹30,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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