Customer Service Executive
7 hours ago
**Job description**
Designation**:Service Executive.**
Employment Type: Full Time, Permanent
Exp : 2+ yrs of experience
Salary : 25k Based on experience.
Office timings : 10 AM TO 7 PM
Working days : monday to saturday
Job Location: Mulund West, Mumbai
**Note :Excellent communication and interpersonal skills.**
**JOB ROLE**:
Handle and resolve customer complaints in a professional and timely manner.
Provide technical support and assistance to customers regarding our products/services.
Identify and escalate priority issues to the appropriate department or individual for resolution.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members to ensure seamless customer service delivery.
Stay updated on product knowledge, industry trends, and company policies.
Participate in training sessions and workshops to enhance skills and knowledge.
Contribute to the development of processes and procedures to improve overall service quality.
Assist in the preparation of service reports and performance metrics for management review.
**Qualification**:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Proven work experience in customer service or a related role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work well under pressure and handle multiple tasks simultaneously.
Proficiency in Microsoft Office suite and customer service software.
Send the CV.
Please below this mail I'D:
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Work Location: In person
-
Customer Service Executive
2 weeks ago
Mulund, Mumbai, Maharashtra, India Vivanda Gourmet(Brand- Eleftheria Cheese) Full time**Instagram**: eleftheriacheese **Role: Customer Relationship Executive** We are seeking a Customer Relationship Executive to lead our direct-to-consumer business in a fast-paced, growth-oriented, and enjoyable working environment. **Qualifications**: - Bachelor’s degree in Hospitality Management or Culinary Arts & Sciences is preferred - Excellent...
-
Customer Service Executive
4 hours ago
Mulund West, Maharashtra, India Ergode IT Services Pvt. ltd. Full time ₹ 2,10,000 - ₹ 2,80,000 per yearAbout Us:Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost...
-
Customer Service Executive
2 weeks ago
Mulund West, Mumbai, Maharashtra, India Super Scholar Full time**Responsibilities**: - Provide accurate product/service information and guide customers through processes. - Manage customer complaints and provide solutions to ensure satisfaction. - Maintain a positive and professional relationship with customers. - Document and update customer interactions in the system. **Requirements**: - Fluent in Gujarati (spoken...
-
Customer Service Operations
7 hours ago
Mulund, Mumbai, Maharashtra, India Enrolsy Full timeWe are looking for a qualified **Customer Services Operation** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...
-
Executive - Customer Service
2 weeks ago
Mulund, Mumbai, Maharashtra, India ErgodE IT Services Pvt. Ltd. Full time**Key Responsibilities**: - Assist Buyers with Order Status: - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by...
-
Customer Service Executive
6 days ago
Mulund, Mumbai, Maharashtra, India Exemplarii Consulting LLP Full time**Work From Office** **Language Required : Hindi** Roles and Responsibilities: Customer service chat. Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat. Update account information and performs general maintenance upon customers request. Exhibits promptness and politeness using the appropriate...
-
Customer Service Executive
6 days ago
Mulund West, Mumbai, Maharashtra, India Niyara Workforce Solutions Private Limited Full timeContact customers and provide accurate information about the product. - Handle customer complaints, trouble shoot problems in timely manner. - Assist customers in navigating and resolving issues on online platform. **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) Work...
-
Customer Support Executive
4 days ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Service Executive
2 days ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...
-
Customer Service Representative
7 hours ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...