Customer Service Executive
1 day ago
**Responsibilities**:
- Provide accurate product/service information and guide customers through processes.
- Manage customer complaints and provide solutions to ensure satisfaction.
- Maintain a positive and professional relationship with customers.
- Document and update customer interactions in the system.
**Requirements**:
- Fluent in Gujarati (spoken and written).
- Previous experience in customer service is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving abilities.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Gujarati (preferred)
Work Location: In person
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