Customer Service

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

Job Description - Service Coordinator - Customer Service Support: Designation : Co-ordinator_ Customer Service Support Educational Qualification : Diploma/ UG-ECE-E&I, EEE Experience : 3 to 4 yrs Experience Job Location : Based in Chennai Salary : 23K to 25K - Attending to complaints & any other queries. - Coordinate with the customer & service engineers...

**VOC Automotive India Pvt. Ltd.** is looking for passionate and customer Service Advisors to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle service needs, providing accurate service recommendations, and ensuring excellent customer experience. Key Requirements: - Experience as a Service Advisor or in...

**Job description** **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions...

Transliner is a Container Shipping Company that provides liner services with a fleet of own containers and an expansive network of offices & agencies offering shipping solutions pan Asia. The Transliner Group, founded in 2001, is one of oldest Non-Vessel Operating Common Carriers (NVOCC) with a team of over 200 professional staff across various locations. -...

Designation: Customer Service Executive Skills required: Hindi must Educational qualification: BE Mechanical Engineering/DME Salary package: based on Experience Location: Perungudi - Chennai Experience: 4 yrs above **Job description**: - **Handling Customer Inquiries**:Answering questions, resolving complaints, and providing product/service...

**Position Overview**: The Service Advisor is responsible for providing exceptional customer service in the car showroom's service department. This role involves managing customer interactions, scheduling service appointments, providing vehicle recommendations, and ensuring customer satisfaction throughout the service process. The Service Advisor acts as a...

An Executive in Customer Support Services leads a team to ensure high-quality customer service They handle escalated issues train staff implement process improvements and analyze performance data Their goal is to maintain customer satisfaction streamline operations and drive team success