Client Servicing Executive
3 days ago
**Key Responsibilities**:
1. Client Relationship Management: - Build and maintain strong, long-lasting client relationships. - Act as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded. - Understand client requirements thoroughly and provide tailored event solutions. - Regularly meet with clients to review progress and address any concerns.
2. Team Leadership: - Lead, mentor, and manage the client servicing team to achieve company goals and client satisfaction. - Set clear performance expectations and provide ongoing feedback and development opportunities. - Foster a collaborative, positive, and high-performance work environment.
3. Strategic Planning and Execution: - Develop and implement client servicing strategies that align with the company's overall business objectives. - Oversee the planning, execution, and delivery of events, ensuring they meet the highest standards of quality and creativity. - Identify opportunities for upselling and cross-selling services to existing clients.
4. Business Development: - Collaborate with the business development team to identify and pursue new client opportunities. - Contribute to the growth of the business by expanding the client base and increasing revenue from existing clients. - Monitor market trends and competitor activities to inform strategic decisions.
5. Financial Management: - Manage budgets and ensure projects are delivered within financial constraints. - Negotiate contracts and pricing with clients to maximize profitability.
**Qualifications**: - Bachelor’s degree in Business, Marketing, Event Management, or a related field; MBA preferred. - 3 years of experience in client servicing, with at least 2years in a leadership role in the event management industry.
**Please Call Shalini - 8889878644**
Pay: ₹60,000.00 - ₹70,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 8889878644
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