Client Services Executive
8 hours ago
Job description:
**Position Title: Client Services Executive (Bangalore, India)**
**Work Location: Hybrid Set-up**
**Work Schedule**:Day Shift / **8-Hour Shift /**Monday to Friday
**Job Scope / Principal Accountabilities**:
- Cases and Orders monitoring
- Orders integration
- Turn-around time monitoring
- Guarantee daily, weekly, and monthly goals are met
- Analyze verified information for accuracy and completion
- Investigate and confirm reference credibility
- Maintaining a positive, empathetic, and professional attitude toward clients at all times.
- Responding promptly to clients’ inquiries.
- Communicating with clients through various channels.
- Acknowledging and resolving clients’ complaints.
**Qualifications, Knowledge, Skills and Competencies required**:
- Bachelor’s degree in any related field.
- One to two years work experience in background checking.
- Excellent attention to detail and accuracy in entering data.
- Strong written and verbal communication skills.
**Benefits**:
- Health insurance
- Work from home
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