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Client Servicing Executive
2 weeks ago
Act as the main point of contact for assigned clients: attend meetings, manage communications, build trust and rapport.
- Understand the client’s business, brand goals, user/customer needs, competitive environment and industry trends.
- Translate client objectives into creative briefs, campaign plans and execution timelines; ensure alignment with internal teams.
- Coordinate internal agency teams (strategy, creative, media, digital, production, accounts) to deliver work on time and within budget.
- Monitor project budgets, timelines, approvals, deliverables and ensure quality standards are met.
- Prepare and present client-facing material: proposals, status reports, performance reviews, post-campaign analysis.
- Track campaign performance (where applicable), gather relevant data, insights and report back to client and internal stakeholders.
- Identify opportunities for upselling or cross-selling additional services/solutions to the client.
- Ensure all client work is delivered in line with agency processes and quality expectations; manage client feedback and internal escalations.
- Maintain and update client documentation: interaction logs, briefs, amendments, budgets, results, archive.
- Stay abreast of advertising, digital marketing and media trends, and bring relevant ideas and innovation to clients and internal teams.
Pay: ₹11,781.90 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement
- Provident Fund
- Work from home
Work Location: In person