Client Servicing Executive

2 weeks ago


Bengaluru Karnataka, India Pink Sky HR Services Full time

Location: Bangalore

**Key Responsibilities**:

- **Client Relationship Management**:

- Serve as the main point of contact for clients, understanding their needs and ensuring satisfaction.
- Maintain strong, long-lasting client relationships by providing exceptional service and support.
- **Project Management**:

- Coordinate with internal teams (sales, creative, technical, etc.) to deliver client requirements on time.
- Monitor and ensure timely delivery of products/services as per client specifications.
- **Problem Resolution**:

- Address client complaints and feedback efficiently and ensure their issues are resolved promptly.
- Proactively identify and mitigate potential issues that may impact client satisfaction.
- **Client Communication**:

- Regularly communicate with clients to update them on the progress of their projects.
- Conduct meetings and presentations to ensure clients are aware of new products/services.
- **Account Growth**:

- Identify opportunities for account growth and cross-selling additional products or services.
- Work closely with the sales team to maximize revenue from existing clients.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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