Client Servicing Executive

3 days ago


Banaswadi Bengaluru Karnataka, India Nuwizo Digital Solutions Private Limited Full time

**Client Servicing Executive**

**Location**: Banaswadi, Bangalore
**Experience**: Min 1 in relevant field
**Employment Type**: Full-time ( Strictly work from office only )

**Job Summary**:
**Key Responsibilities**:

- Act as the primary point of contact for active clients, addressing their needs and concerns.
- Maintain strong relationships with clients to ensure high satisfaction and retention.
- Understand client requirements and coordinate with internal teams (sales, marketing, operations) to deliver solutions.
- Provide clients with timely updates on ongoing projects, campaigns, or services.
- Handle escalations and resolve client issues promptly and professionally.
- Prepare reports on client interactions, service issues, and feedback to improve processes.
- Identify upselling or cross-selling opportunities to enhance client value.
- Stay updated with industry trends and competitors to provide strategic insights to clients.

**Qualifications & Skills**:

- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 1-3 years of experience in client servicing, account management, or customer relationship roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to multitask and work under pressure in a fast-paced environment.
- Proficiency in CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Banaswadi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9942066669



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