Client Servicing Executive

4 days ago

Bengaluru Karnataka, India Freeflow Ideas Full time

As a Client Services Executive at FreeFlow Ideas, you will play a pivotal role in ensuring clients record a noticeable change in their business through our efforts and driving the success of integrated marketing campaigns. We seek a passionate, self-driven professional with a keen eye for detail, the ability to see the big picture and a proven track record of managing a smooth workflow and mainline/digital mandates for clients.

This role requires good communication skills, project management expertise, and a results-oriented mindset. And importantly a passion for advertising.

**Key Responsibilities**:
**Client Relationship Management: (also referred to as an Account Manager)**
- Serve as the primary point of contact for assigned clients.
- Build and maintain strong client relationships through regular communication and updates.
- Understand client goals and objectives and work to exceed their expectations.
- Manage the internal agency co-ordinations and depending on the experience, inspire, mentor, and train people under them.

**Project Management**:

- Manage day-to-day client requirements.
- Brief and coordinate with the internal teams.
- Coordinate with cross-functional teams to ensure campaign delivery on time and within budget.
- Come up with ideas to help solve problems.
- Write briefs and make presentations to clients.
- Monitor campaign performance and make data-driven recommendations for improvements.

**Assist in Strategy Development**:

- Collaborate with clients to understand their business goals and develop tailored strategies and solutions.
- Stay updated on industry trends and best practices to drive innovation in client campaigns.

**Reporting and Analysis**:

- Analyse data and KPIs to identify trends, insights, and opportunities for consideration.

**Client Updates**:

- Work closely with the client teams to help reach set objectives.

**Qualifications and expectations**:

- An MBA, BBA, or Master’s in Advertising, Communication, Marketing, Public Relations, or similar fields.
- Proven experience (2 to 5yrs) in managing brands and mainline advertising for clients. Having managed digital advertising could be an advantage.
- Self-starter with a demonstrated ability to work independently and as part of a team.
- Results-oriented with a track record of achieving or exceeding client goals.
- Strong project management skills with the ability to handle multiple client accounts simultaneously.
- Excellent communication and interpersonal skills.
- The ability to solve brand problems in a holistic manner would be an advantage.
- A keen eye for detail, analytical thinking, and the ability to see the big picture.
- A degree in marketing, business, or a related field.

Job Location : Bangalore

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 4 years (preferred)

Work Location: In person

**Speak with the employer**
+91 6360283486

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