Client Servicing

11 hours ago

Bengaluru Karnataka, India Drimlite Full time

**Job Title: Client Servicing**

**Responsibilities**:

- Managing clients end to end creating and making presentations ideating and coming up with solutions, concepts and ideas as per the client's brief.
- Guiding and assisting the client in selecting the right solution. Briefing and managing the operations teams coordinating event set-ups with vendors whenever required creating cost estimates and invoices follow up for payments.
- To manage and execute multiple key accounts and event projects across the globe.
- Identify trendsetter ideas by researching industry and related events, publications, and announcements.
- Willingness to travel. Travelling onsite for execution, coordinating with vendors as per specification and within time lines and with short notice.
- Responsible for establishing relationship with the clients of the company.
- Build long-term relationships with new and existing customers.
- Responsible for attending meetings with clients or interacting with them via telephone or written communication.
- Responsible for overcoming the resistance of the clients and their objections to services.
- Responsible for advising the higher management about the client needs.
- Responsible for taking enquiry details from client accurately.
- Responsible for preparing and providing weekly scheduled of planned activities.
- Achieving 100% client satisfaction and client retention.

**Reporting and analytics**.
- Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation etc.
- Calling the leads & arrange business meetings with prospective clients.

**Key Requirements**:

- Bachelor’s Degree or a related field required
- Market knowledge
- 2-5 years of relevant experience in corporate events
- Display Innovation, teamwork, adaptability & accountability at every aspect
- Communication and negotiation skills
- Ability to meet deadlines

**Job Types**: Full-time, Permanent

Pay: Up to ₹700,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Do you have 2-5 years of relevant experience in corporate events?
- Do you possess strong communication and negotiation skills?

**Experience**:

- Corporate events: 5 years (preferred)

Work Location: In person

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