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Client Servicing Executive

2 weeks ago

Bengaluru Karnataka, India Petpooja (Prayosha food services Pvt ltd) Full time

**Roles and Responsibilities**:

- Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently.
- Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication.
- Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences
- Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and handle a variety of tasks, from issue resolution to data analysis, maintaining a high level of service quality throughout.
- Client Requirements: Serve as a liaison between clients and the development team to effectively communicate and raise client requirements.

**Additional Qualification and Skills**:

- Bachelor’s degree in commerce or related field preferred.
- Proficient in basic Excel functions.

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Do you speak Tamil/ Telugu/ Kannada (preferred)

Work Location: Remote

**Speak with the employer**
+91 6352643732