Client Servicing Executive
3 days ago
**Roles and Responsibilities**:
- Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently.
- Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication.
- Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences
- Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and handle a variety of tasks, from issue resolution to data analysis, maintaining a high level of service quality throughout.
- Client Requirements: Serve as a liaison between clients and the development team to effectively communicate and raise client requirements.
**Additional Qualification and Skills**:
- Bachelor’s degree in commerce or related field preferred.
- Proficient in basic Excel functions.
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Do you speak Tamil/ Telugu/ Kannada (preferred)
Work Location: Remote
**Speak with the employer**
+91 6352643732
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