Us Voice Process Associate

10 hours ago


Vellayambalam Thiruvananthapuram Kerala, India Zyga Solutions Pvt Ltd Full time

**Responsibilities**:

- Handle inbound and outbound calls for US clients
- Provide accurate information and resolve customer queries efficiently
- Maintain documentation and update records in real time
- Collaborate with team members and follow process guidelines

**Requirements**:

- Minimum 2 years of experience in a US voice process
- Strong verbal communication skills in English
- Ability to work independently and handle pressure
- Willingness to work the night shift (7:30 PM - 3:30 AM)

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Experience**:

- International voice process: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9633251096



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