Us Voice Process Associate

2 weeks ago


Thiruvananthapuram Kerala, India Neogen Care Full time

**Responsibilities**:

- Answer incoming phone calls in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- Provide information, directions, and assistance to physicians, patients, their families, and vendors.
- Collaborate with the healthcare team to support patient care needs.
- Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
- Maintain exceptional attention to detail, accuracy, and timeliness.
- Effectively manage multiple tasks and prioritize work.
- Utilize strong communication skills, both verbal and written.
- Employ problem-solving skills to resolve issues and provide creative solutions.
- Show empathy and a strong customer service orientation.
- Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.

**Qualification**:

- Bachelor’s degree
- 1-5 years experience in international voice processing.
- Excellent English communication skills (American accent is preferred)

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Application Question(s):

- Are you located in Trivandrum, Kerala? (On-site role)
- How many years of experience in English Voice Processing?
- Are you comfortable with nightshift (9:30 PM to 6:30 AM) from our office?

Work Location: In person


  • Process Associates

    1 week ago


    Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time

    10:30 PM to 7:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Minimum 1 year of experience in non-voice process in the BPO industry.**: **Qualification**:Bachelor's degree or Diploma**: **Job Description **:**_Transforming US Healthcare : Seeking Process Associates!_** ***_ About the role_** ***_ _**At Ecorgy Solutions, we’re transforming...

  • Process Associate

    3 days ago


    Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **Process Associate - Non Voice** Location**:Info park, Kakkanad, Kochi** Shift**:Night (6:00 PM to 3:00 AM)** **Salary**: ₹14,000/- basic + ₹2,000/- incentives Working Days**:5 days/week** (Fixed Sat & Sun off) **Requirements**: - Bachelor's degree or equivalent qualification. - Previous experience in a non-voice process role is preferred but not...

  • Voice Engineer

    2 weeks ago


    Thiruvananthapuram, Kerala, India US TECHNOLOGY INTERNATIONAL PRIVATE LIMITED Full time

    Voice EngineeringWe are seeking a highly skilled and experienced Voice Engineering professional to ensure the reliability, security, and high performance of enterprise voice communication systems.The ideal candidate will possess in-depth knowledge of Microsoft Teams voice architecture, cloud-based call center platforms, Ribbon SBCs, Cisco Unified...

  • Voice Engineer

    2 weeks ago


    Thiruvananthapuram, Kerala, India US TECHNOLOGY INTERNATIONAL PRIVATE LIMITED Full time

    Job Title: Voice Engineering ProfessionalWe are seeking a highly skilled and experienced Voice Engineering professional to contribute to the design, implementation, and support of enterprise voice communication systems. The ideal candidate will possess in-depth knowledge of Microsoft Teams voice architecture, cloud-based call center platforms, and various...


  • Thiruvananthapuram, Kerala, India LILO Full time

    Job Title: Customer Care Associate - Voice Process (English) Location: Trivandrum Company: LIVELOCAL E-COMM PRIVATE LIMITED (LILO) Employment Type: Full-time, Rotational Shifts Experience: Freshers Preferred Joining: Immediate, within 15 days **Responsibilities**: - Handle inbound and outbound customer calls professionally and efficiently. - Provide...

  • Voice Engineer

    4 weeks ago


    Thiruvananthapuram, Kerala, India US TECHNOLOGY INTERNATIONAL PRIVATE LIMITED Full time

    Voice EngineeringWe are seeking a highly skilled and experienced Voice Engineering professional to join our team. This role focuses on the design, implementation, and Tier-3 support of voice collaboration platforms, with a special emphasis on the Verba call-recording system. The ideal candidate will possess in-depth knowledge of Microsoft Teams voice...


  • Thiruvananthapuram, Kerala, India Neogen Care Full time

    **Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...


  • Kochi, Kerala, India Affable Management Services Full time

    Position - Trainee/Associate No of Open Positions - 30 Job Location - Infopark Phase 2 Kochi Type - Onsite Salary - 15000 - 28000 (based on experience) Other details: Need Graduate/Post Graduate Excellent command over English (Comprehension and Conversation) Flexible to work in rotational shifts Cab facility will be provided. 6 days working with...

  • Voice Engineer

    2 weeks ago


    Thiruvananthapuram, India US TECHNOLOGY INTERNATIONAL PRIVATE LIMITED Full time

    Voice EngineeringWe are seeking a highly skilled and experienced Voice Engineering professional to join our team. This role focuses on the design, implementation, and Tier-3 support of voice collaboration platforms, with a special emphasis on the Verba call-recording system. The ideal candidate will possess in-depth knowledge of Microsoft Teams voice...

  • Process Associate

    1 week ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...